What our clients say...
How has
imaging your paper improved your level of customer service?
Imaging has increased our usable office
space. Since we began scanning we have freed-up storage space from 15
five-drawer lateral file cabinets that are no longer needed.
Leo Marsh - Henrico County Virginia - Finance
Records are now accessible to all dept.
employees without them having to leave their desks. As our dept. is in
several locations, employees previously had to go to a central
location to view paper
files.
Ginny Buchanan - Henrico County Virginia - HR
How has
your digital document system saved you time and/or money?
Employees no longer must leave their desks to
view employee files.
Ginny Buchanan - Henrico County Virginia -
HR
We can access files at
individual workstations-a must for customer service. Previously, files had
to be located manually from file cabinets. Multiple users can access the
same information simultaneously
Leo
Marsh - Henrico County Virginia - Finance
How do you find the level of customer care at DBX Imaging?
DBX can always be counted on for their flexibility - they
will do whatever is necessary to get the job done. They're commitment to
Quality can not be matched. DBX is all about customer service - they are not
satisfied until their customer is satisfied.
Janet Murphy, IT Application Analyst - Spotsylvania County VA
DBX handles large volumes of scanning for out office with
a high accuracy rate and quick turnaround. The staff is always helpful.
Leo Marsh - Henrico County Virginia - Finance
The level of customer
care at DBX Imaging is exceptional.
Ginny
Buchanan - Henrico County Virginia - HR
Was the transition from a paper system to a
digital system easy?
No transition of this magnitude is ever easy.
DBX worked with us to make it as smooth as possible of a transition.
Leo Marsh - Henrico County Virginia -
Finance
Would you recommend DBX Imaging services to
other businesses?
Working with the team at DBX has been a
positive experience. Their effort to meet our needs shows
a sincere desire to ensure our satisfaction. As
our transition to paperless is close to completion, we
look forward to the benefits of the system and
appreciate the effort of DBX in helping us reach
this goal. We highly recommend DBX Imaging’s
services.
Ginny Buchanan - Henrico County Virginia - HR
We
have found DBX Imaging to be a valuable partner in helping the County with
its document scanning backlogs and conversion of paper records and documents
into electronic files. DBX has worked with several County departments that
had different requirements and formats of documents ranging from index cards
to large format plan documents. DBX is easy to work with and very flexible
in meeting our priorities. The product they deliver is always top notch and
their pricing meets our tight budget.
David Noel, Information Technology Director,
Stafford County VA
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